Administration Database Structure
Introduction
This article aims to describe the structure of Administration Database.
Activities
ActivitiesQualificationsExclusions
ActivitiesQueues
ActivitiesSkills
AddressBookEntries
AddressBooks
AgentProfiles
Agents
AgentsLanguages
AgentsSkills
AgentsTeams
AgentTranslations
AgentTranslations_20230215
AmdSettings
AppointmentsAreas
AppointmentsContexts
AppointmentsLanguages
AppointmentsMemberLanguages
AppointmentsMembers
AppointmentsMemberSkill
AppointmentsRelations
AppointmentsSkills
Attachments
CallbackRuleActions
CallbackRules
Campaigns
Carriers
ClosedActions
DynamicParameterDefinitions
DynamicParameterLinks
DynamicParameterListItems
DynamicParameterLists
EnumDialDisconnections
EnumFrequency
EnumLanguages
EnumNumberingCallType
EnumOutboundAbandonRateModes
EnumOutboundClosingActions
EnumOutboundModes
EnumOverflowActions
EnumOverflowConditions
EnumQualificationActions
ImportModels
ImportModelSteps
InboundActivities
Languages
LocationCosts
Locations
MaintenanceLogStats
NumberingPlanEntries
NumberingRules
ObjectsSecurity
OutboundActivities
Pauses
Phones
Planning
PlanningTimeSpans
Plugins
PredefinedTexts
Preprocessors
Prompts
PromptsLinks
Qualifications
Queues
RecordingFilters
ReportsFilters
ReportsSettings
Resources
ResourcesCarriers
Rights
RoleMembers
Roles
SecurityContexts
Settings
Skills
SpecialDays
Teams
TeamsCrossPoints
Topics
Translations
ViewRestrictions
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