Administration Database Structure

Administration Database Structure


Introduction

This article aims to describe the structure of Administration Database.

Activities





ActivitiesLanguages



ActivitiesQualificationsExclusions



ActivitiesQueues



ActivitiesSkills



AddressBookEntries



AddressBooks



AgentProfiles



Agents




AgentsLanguages



AgentsSkills



AgentsTeams



AgentTranslations



AgentTranslations_20230215



AmdSettings




AppointmentsAreas



AppointmentsContexts




AppointmentsLanguages


AppointmentsMemberLanguages


AppointmentsMembers



AppointmentsMemberSkill



AppointmentsRelations



AppointmentsSkills



Attachments



CallbackRuleActions




CallbackRules



Campaigns





Carriers



ClosedActions



DynamicParameterDefinitions





DynamicParameterListItems



DynamicParameterLists



EnumContactStates



EnumDialDisconnections



EnumFrequency



EnumLanguages



EnumMediaTypes



EnumNumberingCallType



EnumOutboundAbandonRateModes



EnumOutboundClosingActions



EnumOutboundModes



EnumOverflowActions



EnumOverflowConditions



EnumQualificationActions



ImportModels



ImportModelSteps



InboundActivities





Languages



LocationCosts



Locations



MaintenanceLogStats



NumberFormats



NumberingPlanEntries



NumberingRules



ObjectsSecurity



OutboundActivities




Pauses



Phones




Planning



PlanningTimeSpans



Plugins




PredefinedTexts



Preprocessors



Prompts





Qualifications




Queues





RecordingFilters



ReportsFilters



ReportsSettings



Resources




ResourcesCarriers



Rights



RoleMembers



Roles



SecurityContexts



Settings



Skills



SpecialDays



Teams




TeamsCrossPoints



Topics



Translations



ViewRestrictions


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Lien : https://ncsdatadictionary.nixxis.com

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