Contact Route Report Database Structure
Introduction
This article aims to describe the structure of Contact Route Report Database.
AgentActions
AgentStat
AgentStates
ChatInbound_Consult
ChatInbound_Contact
ChatInbound_Queue
ChatInbound_Topic
ChatOutbound_Consult
ChatOutbound_Contact
ChatOutbound_Queue
ChatOutbound_Topic
ContactUserData
DIT_AgentAction
DIT_AgentState
DIT_AmdResult
DIT_ContactType
DIT_DialingMode
DIT_DialingReason
DIT_DisconnectParty
DIT_EndReason
DIT_In_ContactState
DIT_IvrType
DIT_OriginatorType
DIT_Out_ContactState
DIT_OverflowCondition
DIT_Reaction
DIT_RelationType
EmailInbound_Consult
EmailInbound_Contact
EmailInbound_Queue
EmailInbound_Topic
EmailOutbound_Consult
EmailOutbound_Contact
EmailOutbound_Queue
EmailOutbound_Topic
IN_Consult
IN_Contact
IN_IVR
IN_IvrInfo
IN_Queue
IN_Topic
IvrMenuDescription
Log_RunStoreProc
LogEvent
OUT_Consult
OUT_Contact
OUT_IVR
OUT_IvrInfo
OUT_Queue
OUT_Topic
OUT_TRAILS_Contact
Overflow
RecordingEvents
Shifts
SoftphoneStats
TimeSelection
Nom d'utilisateur : nixxisdb
Lien : https://ncsdatadictionary.nixxis.com
Pour toute question relative au mot de passe, veuillez contacter le support à l'adresse suivante : support@nixxis.com